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What is the refund policy of ZeroPoint?
ZeroPoint may offer a refund option if trading has not been initiated within a set period (e.g. 7 days) of registering. This provides you with the freedom to evaluate our platform and services before making a commitment. Check your terms for the exact period.
Once trading has commenced, the fees associated with your account become non-refundable. If you request a refund after the allowed period from the date of your purchase, you will not be eligible for a refund. This policy ensures fairness and maintains a level playing field for all traders.
Note
For some platforms (e.g. cTrader or Match-Trader), a platform fee may be non-refundable as it is paid directly to the platform provider. Check your plan and terms for details.