Is there a refund option for reset or top-up?

According to the refund policy, if you do not trade within the allowed period (e.g. 7 days) of registering, you may be eligible for a refund. Check your terms for the exact period.

If you have already traded on the account or if you have reset or topped up your account, you are no longer eligible to receive a refund, in accordance with our refund policy. The refund policy only applies to accounts that have not been used for trading.