What is the timeframe for ZeroPoint to process Performance Rewards?

ZeroPoint commits to processing Performance Rewards (payouts) within a 24-hour timeframe. Here's what it entails:

Start of timeframe: The 24-hour period begins when a trader initiates a Performance Reward request.

During the timeframe: ZeroPoint's operations team works within these 24 hours to process the Performance Reward, completing all internal checks and preparations for the transfer.

End of timeframe: The timeframe ends once ZeroPoint initiates the Performance Reward transfer and completes it. Traders receive a confirmation email with a Performance Reward screenshot as proof.

In case of delays: If the 24-hour timeframe isn't met and a delay occurs, traders receive a $1,000 compensation added to their Performance Reward.

ZeroPoint's swift Performance Reward processing underscores our commitment to exceptional service and supporting traders' financial success.

Important: Delays in processing Performance Rewards may occur if traders provide incorrect payout methods or addresses. In such cases, ZeroPoint will contact clients within 24 hours to resolve the issue. However, ZeroPoint will not assume responsibility if the payout exceeds the 24-hour timeframe due to incorrect information provided by the trader.